Hart's Collision, Inc.

Auto Body Repair

Squealing tires. Crunching metal. Breaking glass. These are the unmistakable sounds of a car wreck, and they usually mean your vehicle is in need of some major repair. If you've been in an automobile accident, you need to call Hart's Collision for auto body repair! Conveniently located in New York's Capital District, we're the shop to trust for complete, effective auto body repair. Specializing in unibody/frame straightening, paint matching, and all other car body repair, we have the experience, skills, and expertise to make your car or truck look like new!

When you're in a collision, there's usually a lot more going on than just bent metal and scrapped up paint. Auto body repair frequently involves damage that cannot be seen readily and problems that may be hidden from view during the initial inspection. That's why repair costs can be much higher than expected. Hart's Collision is committed to keeping customers informed about every step of the auto body repair process, letting you know if additional damage has been discovered and what steps our trained auto body repair technicians will take to fix it. Our goal is always to ensure that you are 100% confident with the quality of the repairs. Hart's Collision offers a lifetime warranty on all of our auto body repairs, so you know you can trust us to do the job right the first time.

At Hart's Collision, auto body repair is our business, but customer service is our passion. Not only is our automotive paint and body shop one of the best around at returning your vehicle to its original state, we're also leaders in customer service. That's why we've outlined our entire collision repair process below, letting you know what to expect right from the very beginning. Collision repair involves numerous steps, and the following highlights important points along the way:

Estimate Prepared

• Owner signs auto body Repair Authorization
• Insurance approval
• Automotive parts ordered
• Parts received

Estimated Completion Date Given

• Vehicle scheduled for repairs
• Vehicle disassembled and reinspected
• Insurance supplemental report written
  if additional parts/labor are required
• Insurance supplement approved
• Additional parts ordered if necessary

Customer Updated on Completion Date

• Vehicle setup on Unibody repair equipment
• Structural and autobody repairs made
• New panels prepared/installed
• Corrosion protection applied
• All metal work inspected, initial tests done

Customer Updated on Schedule Completion

• Vehicle chemically cleaned and tacked
• Vehicle prepped, primed, and blocked
• Vehicle blown clean, masked and taped, placed
  in paint booth
• Multi-step paint refinishing process applied
• Reassembly, wheel alignment, air conditioning,
  detailing, final inspection and test drive

Confirmed Delivery Date Given